PLAYME for Fans

Make every club member feel like the only fan in the stadium.

A football season is 38 chapters. PLAYME turns every fixture — welcome, first match, derby, away trip, renewal, season recap — into a unique 1:1 video, triggered by your club's CRM and ticketing platform and rendered for every club member.

Personalized videos. Delivered through your channels.

Reach sports-club fans and members through the channels they already use.

  • Email
  • App
  • Web
  • Push
  • SMS
  • WhatsApp
  • Social media
Always-on fan journey
01

Welcome member

↳ member.created

A 45s film: their name, club, tier, seat, and first matchday to enjoy.

02

First matchday

↳ ticket.scanned_first

Celebrate their first time in the stadium — kit, anthem, seat shot.

03

Derby / big match

↳ fixture.rivalry

Hype film with their rival history, top scorer and a chant in their language.

04

Renewal window

↳ membership.renewal_30d

Personal recap of their season + one-tap renewal CTA inside the video.

05

Win-back

↳ engagement.lapsed_socio

A personal call from their idol-player avatar with a return offer.

06

Season recap

↳ cycle.season_end

Their season — matches, goals seen live, top player, kits, away trips.

Use case · Season Recap

Speak to every club member 1:1.

One master "Season as a Club Member" film. Each fan's club, tier, matches attended, top player and next milestone drive a completely different recap — rendered for every member of your club.

01 · Master film · "Your Season as a Club Member"
{ Talking head · club presenter }84v
  • ActorLeyenda
  • LangEN
  • StyleAvatar 3D
  • OutfitHome kit
Opening · anthem36v
  • ClubReal M.
  • MoodFamily
  • StadiumMetropolitano
{ Club member profile }2100v
  • NameLiam
  • Years1
  • SeatTribune
{ Matches & top player }480v
  • Matches14
  • PlayerFWD
  • ChantGoal
{ Next perk & CTA }128v
  • PerkJersey
  • OfferEarly
  • CTAUpgrade
84 × 36 × 2,100 × 480 × 128 =390B+ unique filmsone master · every member
02 · Same film + each fan's data ↓
Member ACRM · #50213

Diego

Club
Madrid · Socio #14.220
Tier
Madridista Gold
Years as member
12
Matches YTD
24
Top player
Bellingham
Fav. kit
Home 24/25
Personalized film still for Diego
Rendered · 1:1
MEMBER · #14220

¡Hala Diego!

Diego

Your Season Recap · Madridista Gold

24
Matches
Bellingham
Top player · AM

1 partido más para Champions Club

  • Madridista Gold
  • Bellingham
  • Home 24/25
Member BCRM · #50214

Liam

Club
Liverpool · Member #98.401
Tier
Anfield Red
Years as member
7
Matches YTD
19
Top player
Salah
Fav. kit
Away 24/25
Personalized film still for Liam
Rendered · 1:1
MEMBER · #14221

Up the Reds, Liam!

Liam

Your Season Recap · Anfield Red

19
Matches
Salah
Top player · RW

3 games to 100-cap badge

  • Anfield Red
  • Salah
  • Away 24/25
Member CCRM · #50215

Bia

Club
Rio · Sócia #07.512
Tier
Sócio Torcedor Pro
Years as member
4
Matches YTD
31
Top player
Pedro
Fav. kit
Retrô 1989
Personalized film still for Bia
Rendered · 1:1
MEMBER · #14222

Vamos, Bia!

Bia

Your Season Recap · Sócio Torcedor Pro

31
Matches
Pedro
Top player · ST

Camisa autografada desbloqueada

  • Sócio Torcedor Pro
  • Pedro
  • Retrô 1989
1 master film×Every fan's data=One unique film per member

Your fan data, in the film

Every fan field becomes a frame.

We connect to your club's stack — Salesforce, Microsoft Dynamics, SAP, Ticketmaster, SeatGeek, Two Circles, KORE or your custom member database — and map fan attributes to dynamic slots in the master film. Or we take care of it and build it on Synerise.

  • Real-time triggers from ticketing, CRM and matchday systems
  • Player rights and licensed footage handled inside your perimeter
  • Delivered through email, SMS, WhatsApp, club app or member area
  • Play / share / merch-click analytics flow back into your CRM
Fan field→Becomes in the video
member.first_name→Spoken greeting + on-screen title
member.tier→Tier badge, kit color, soundtrack
matches.attended→Animated counter + stadium heatmap
top_player→Highlight reel + voice-over with idol name
favorite_kit→Closing scene in that season's kit
next_match→Countdown card with rival, date and seat
language→Voice-over, captions, CTA copy
Fan & member outcomes

What personalized video changes for club members.

Benchmarks from sports, entertainment and loyalty programs deployed on the Vintom platform — the rendering technology PLAYME uses alongside Synerise data, behavioral signals and predictive intelligence.

+68%
Renewal rate
Season-ticket programs
x3.1
Merch click-through
Personalized fan films
−42%
Lapsed-fan churn
Win-back campaigns
87%
Watched to the end
Personalized season recaps
Ready when you are

Ready to make every fan feel like the only one in the stadium?

A 30-minute call to map your fan and member journey, pick the first triggered moment and scope a pilot for your club.